T2 engine

At Unifour Auto Parts, we work with trusted shipping partners to ensure your orders are delivered safely and on time. This policy outlines the responsibilities of all parties and the procedures to follow in case any issue arises during shipping.

Shipping Responsibility

Once the order is handed over to the shipping company, the responsibility for the shipment lies with the shipping provider.
Unifour Auto Parts is not liable for any damage or loss that occurs during transit.

Shipment Inspection Upon Delivery

We recommend that customers inspect their packages immediately upon receipt.
If there is any damage or missing items, please contact the shipping company directly and document the issue.

Filing a Complaint

• Contact: The customer must report the issue to the shipping company as soon as possible.

• Evidence: Clear photos of the damaged package or product are recommended to support the claim.

• Timeframe: Complaints should be filed promptly after delivery to ensure quick processing.

Exceptions

This policy remains in effect unless a written agreement states otherwise between the customer and Unifour Auto Parts.

Policy Updates

We reserve the right to update or modify this policy at any time. Customers will be notified of any changes that may apply.